Karting Registration Staff

Part Time Seasonal March thru October

Summary of Duties:

Karting Registration Staff is the initial contact with customers on the day of their event and will ensure that customers have a high quality experience with registering and equipping for the karting experience on the track.

Reporting Relationship: Karting Registration Staff report to the Karting Assistant and Karting Operations Manager and work closely with the Karting Staff on the track.

Working Conditions: Most work will be performed indoors in a controlled environment, but Karting Retail Staff may be exposed to hot, cold, and inclement weather conditions.

Primary Duties:

These responsibilities are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position. Items listed are your priority but do not exclude you from offering assistance to other Pitt Race programs/employees when needed.

• Greet and direct patrons entering the Karting registration room.
• Operate ClubSpeed POS system.
• Process debit, credit, and cash transactions.
• Request cash drop/exchange as necessary to maintain appropriate cash levels.
• Balance cash drawer at beginning and end of shift.
• Sell karting sessions and upsell when possible.
• Sell Pitt Race merchandise and other karting products.
• Maintain inventory at appropriate levels.
• Assist participants with registration process.
• Become familiar with the Pitt Race calendar of events.
• Direct participants to appropriate facility locations and answer questions as necessary.
• Answer facility phones as necessary in a professional and cordial manner.
• Forward calls to appropriate department or manager.
• Maintain work area in a clean and orderly manner.
• Adhere to Pitt Race dress code.
• Ensure compliance with safety and security standards.

Requirements

• Excellent customer service skills.
• Strong verbal communication skills.
• Basic math skills.
• Familiarity with computers and tablet devices.